---¡POR FAVOR AVISE!------
I ordered this part on 7/24/2023. The part was supposed to be delivered on 7/27/2023. Delivery status changed on 7/27/2023 to arriving late with a delivery showing anywhere from 7/26/2023 to 7/30/2023. On 7/30/2023 the part had not arrived there was nothing in the tracking showing where the part was or expected just said moving to next facility. I reached out to seller trying to help me locate the part whom kept sending me the same thing I could see. I again asked the seller if they would try and help me locate the part. The seller became rude, and told me that nothing he would tell me would make me happy. I bought this part with the expectation of the part being delivered in 2/3 days like his site states. I then requested a full refund bc the seller being rude and not trying to help me. He told me to return the part I paid for.
Based on 75 reviews
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8%
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Why would you put the package in my mailbox!! I specifically added a note that I wanted it left with our receptionist like amazon does! I would leave ZERO stars if I could! Yes it arrived in 3 days but because I did not know it was placed in my mailbox it sat there for 2 whole extra days while my customer was without a car! this happened last time with yall! I would order from someone else if thebother places didn't constantly send the wrong clocksprings! FIX THIS CRAP!
hi, we appologize that your package was not left at the front as requested. Unfortunately USPS does not garantee the requested style of delivery, we can only submit a request to them and hope they comply :/. we did however send a couple of emails to let you know that your package was delivered to your mailbox just incase USPS ignored our special request (one on 6/23 @ 2:33pm and a second on 6/23 @ 5:30pm). We would be happy to notify you by text message next time if you could leave a phone number? (you only entered an email :/ ). i do understand how easy it could be to miss an email when you have customers wating. We do appologize for the inconvenience.
Very good all around,arrived 2 days sooner then it was supposed to 👍
It was a perfect fit for our 2015 Outback. Arrived when they said it would. No more yelling out the window at people on phones when the light turns green. Ha!
Part resolved the issue with the SRS system.
received fast as promised, havent installed yet will update this when i do. packaging 10/10. thanks.
Although I didn’t get the right clock spring the first time based off my vehicle’s year/make/model. They made the exchange process extremely easy and fast. They stayed in communication with me through email to ensure that I would receive the correct product. As a novice working on my car for the first time, this project of changing out a multifunction switch and clock spring saved me almost $500 from what I was quoted by a mechanic. I would highly recommend this company to anyone who doesn’t want to pay for overpriced OEM products and who enjoys good customer service and support. Thank you Clock Spring Experts! ⭐️⭐️⭐️⭐️⭐️
hi, were glad youre happy! so sorry for the confusion regarding your part! usually if the tech is unable to obtain a vin number from you after reaching out, we try to send out the most common model for your vehicle which is about 85% accurate if you purchase based on your make and model only (since there are usually multiple trim levels). But we will ALWAYS make it right!
The part I ordered did not fit, so they sent me the correct one that I needed for free! The part works great and I have no issues
hi, were glad youre happy! so sorry for the confusion regarding your part! usually if the tech is unable to obtain a vin number we send out the most common model for your vehicle which is about 85% accurate. But we ALWAYS make it right! thank you for your patience.
Product arrived as described. Good condition.
Didn't fix my issue. Resistances for the airbag harnesses was too high and threw codes.
Came as expected and works perfectly well. I love it
Fit and finish was perfect. Quality components. Packaging excellent. Ancillary components such as the centering lock, instructions and precautions, and customer support number on a big yellow slip were nice to see. 10/10
Perfect. They helped me find the right part after getting wrong part from others.
Quick service, right parts. Next day shipping on point. Thanks
Excellent response time. I appreciate their promptness and professionalism. I definitely recommend them to anyone who needs a clockspring for their vehicle
